Privacy Policy
Last updated: March 14, 2026
AliAi ("we", "our", or "us") operates the WhatsApp Business management platform at aliai.in. This Privacy Policy explains how we collect, use, and protect your information when you use our service.
1. Information We Collect
We collect the following types of information:
- Account Information: Username and password for platform access.
- WhatsApp Business Data: Phone numbers, message templates, campaign data, and message delivery status obtained through the Meta WhatsApp Business API.
- Contact Data: Phone numbers and names of contacts you import or add to the platform.
- Usage Data: Log files, IP addresses, browser type, and platform usage statistics.
2. How We Use Your Information
We use the information we collect to:
- Provide and operate the AliAi platform.
- Send WhatsApp messages on your behalf through the Meta Business API.
- Track message delivery, read receipts, and campaign analytics.
- Improve and maintain our services.
- Respond to your support requests.
3. Meta Platform Data
AliAi integrates with the Meta WhatsApp Business API. Any data received from Meta ("Platform Data") is handled in accordance with Meta's Platform Terms and our data handling obligations. We do not sell Meta Platform Data to third parties.
- We only request permissions necessary to provide our service.
- Platform Data is stored securely on our servers located in our hosting environment.
- We do not share Platform Data with advertisers or data brokers.
4. Data Storage & Security
Your data is stored on secure servers. We implement industry-standard security measures including:
- HTTPS encryption for all data transmission.
- Secure cookie-based authentication with HMAC-SHA256 signing.
- Regular backups and access controls.
5. Data Retention
We retain your data for as long as your account is active. You may request deletion of your data at any time by contacting us or using our data deletion endpoint.
6. User Data Deletion
You can request deletion of your data by:
7. Third-Party Services
We use the following third-party services:
- Meta WhatsApp Business API: For sending and receiving WhatsApp messages.
- Hosting Provider: For server infrastructure and data storage.
8. Your Rights
You have the right to:
- Access the personal data we hold about you.
- Request correction of inaccurate data.
- Request deletion of your data.
- Withdraw consent at any time.
9. Contact Us
If you have questions about this Privacy Policy, please contact us: